About us
All about us
Find out who we are and what we're all about: a local, engineer-led IT support business built by people who genuinely enjoy what they do.
Meet the team
Based in Ruthin and Rhuddlan, we're an IT support business in North Wales built from the ground up by people who genuinely enjoy what they do. With over 65 years of combined expertise, we're focused on growing steadily and sustainably, always putting quality and reliability first.
We're lucky enough to have a team with a broad mix of skills and experience, covering pretty much everything IT related. Whether it's a quick fix or a big project, we work hard and work together with you. Take a look at what we do or read our case studies to see the kind of work we love.
A personal touch
You won't find pushy sales tactics here. Instead, you'll meet friendly, approachable people who genuinely care about your business and your success. We're interested in building lasting relationships by being straightforward, honest and helpful, exactly the kind of support you'd hope for.
Our mission is to deliver business IT support in North Wales we can feel proud of, and to help our clients do their best work. We align the way we work with recognised standards like the government-backed Cyber Essentials scheme, so the basics are always done properly. Behind every business is a team of real people, and we aim to provide the kind of support that genuinely helps you succeed.
65+
years
With a combined time in the industry of nearly 7 decades, you can rely on us to look after your business with the kind of care, confidence and experience that only comes with time.
The directors
A small, hands-on team. When you call, you speak to the people who run the business.
Isaac Birchall
Director
Isaac leads the technical side of the business, with a hands-on approach to support, security and getting things working properly.
Daniel Nixon
Director
Dan brings deep experience across infrastructure and projects, making sure the kit your business runs on is reliable and well looked after.
What our clients say
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“We would have no hesitation in recommending Dragon Digital.”
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“They have supported us for several years, and always make any I.T. issues seem like no issue at all.”
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“I can fully recommend them to anyone looking for IT Support for home or business, they won't let you down.”
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“A pleasure to work with and has always been readily available to fix anything we have thrown at him! Extremely customer focused and always keep you upto date until a resolution is found.”
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“Incredibly passionate, motivated and technically minded.”
Where we operate
Local, across North & Mid Wales
With offices in Ruthin and Rhuddlan, we provide IT support to businesses across North Wales, Mid Wales & Cheshire, and much of Mid Wales and Shropshire too. Our remote support covers the day-to-day wherever you are, and we travel for the work that needs someone on site.
- Ruthin
- Rhuddlan
- Denbigh
- Wrexham
- Mold
- Llangollen
- Chester
- Bangor
- Caernarfon
- Pwllheli
- Porthmadog
- Anglesey
- Crewe
- Nantwich
- Winsford
- Whitchurch
- Oswestry
- Welshpool
- Newtown
- Llanidloes
- Machynlleth
- Tywyn
- Aberdyfi
- Aberystwyth
See all the areas we cover, or if you don't see your town, get in touch and we'll let you know.
Ready to make IT one less thing to worry about?
Book a free, no-obligation consultation. We'll talk through how your IT works today and where we can help, in plain English, with no pressure.